IT Excellence Beyond Expectations
With a global network of certified engineers and decades of combined experience, we stand at the forefront of innovation—helping our clients protect their critical IT assets, enhance performance, and scale for future growth.
"Hi I'm Trent Thomas, the CEO of thomastechllc.
If you are tired of your IT failing you, you're in the right place.
Discover what makes thomastechllc the leading 3PL provider."
If you are tired of your IT failing you, you're in the right place.
Discover what makes thomastechllc the leading 3PL provider."
Core Maintenance &
Support Services
Third-Party Maintenance
Our dedicated Third-Party Maintenance solutions bridge the gap between OEM limitations and your operational needs. With rapid response times, transparent pricing, and a global parts distribution network, we ensure minimal downtime and maximum peace of mind.
Hardware & System Support
thomastech engineers are trained to support a wide range of platforms—IBM, Dell EMC, Hewlett Packard Enterprise, Cisco, NetApp, and more. By combining deep technical knowledge with proactive monitoring tools, our team detects issues before they become critical, ensuring business continuity and cost savings.
Extended Warranty Services
Extend the life cycle of your IT assets with our flexible warranty programs. Avoid the exorbitant fees and time-consuming processes that often come with traditional OEM contracts. We tailor each agreement to your unique requirements, all backed by our unwavering commitment to quality.
Smart Hands
thomastech’s Smart Hands service provides on-site, real-time support for your IT infrastructure—acting as the physical extension of your remote team. From hardware troubleshooting and upgrades to cable management and device installations, our skilled technicians handle the hands-on tasks you can’t perform remotely, ensuring your systems stay up and running efficiently across all locations.
Data Center Support & Maintenance
Data Center Support & Maintenance
Relocating a data center demands meticulous planning, specialized expertise, and a dedicated workforce. Our project management teams handle everything from risk assessment to final testing, ensuring a swift and secure transition.
Optimization & Consolidation
Maximize efficiency and reduce overhead by consolidating your existing infrastructure. Our proven methodologies help you reclaim valuable space, lower energy consumption, and minimize operational complexity—while maintaining the highest performance standards.
VMWare Infrastructure Support
24/7 monitoring, detection and remediation
Benchmarking and trend analysis
Data resilience planning and implementation
Private Cloud optimization services
Data replication, backups, disaster recovery, etc.
Networking, load balancing and firewall management
Regulatory compliance solutions
Vulnerability and risk management
Our Approach - Partnership, innovation, Reliability
2 days ago
thomastech has been a great company to…
Thomastech has been a great company to work with. They delight their customers with unparalleled third party maintenance of data centers as well as parts delivery.
16 days ago
Premium Service Provider
I recently had the pleasure of using Thomastech's hardware services, and I couldn't be more satisfied! From start to finish, the team displayed exceptional professionalism and expertise. They diagnosed and resolved my hardware issues swiftly, ensuring my devices were back up and running smoothly in no time. The staff was friendly, knowledgeable, and went the extra mile to ensure I was well-informed about the repairs. I highly recommend Thomastech for anyone in need of top-notch hardware service. Their dedication to quality and customer satisfaction is truly commendable.
Innovation to action
Our team continually refines service methodologies, embracing emerging technologies like AI-driven monitoring and predictive maintenance tools. This relentless pursuit of innovation helps us stay ahead of industry challenges and keep your operations running seamlessly.
Global Reach, Local Touch
Why choose thomastech?
Cost-Effectiveness
Third-party maintenance can cut maintenance costs by up to 50% compared to OEM contracts. It’s also more flexible and ideal for older equipment that may no longer be covered by a manufacturer’s warranty.
Extended Hardware Lifecycle
Third-party support extends hardware life beyond the typical 3–5-year upgrade cycle. This helps businesses avoid unnecessary expenses and maximize existing investments.
Customized Support & Flexibility
Third-party maintenance offers tailored SLAs to meet your specific needs. They also support multiple vendors, simplifying administration with a single point of contact.
Faster Response Times
These providers are more agile than many OEMs and can address issues quickly. They often include proactive monitoring to catch problems early and reduce downtime.
Vendor Independence
Third-party maintenance frees you from being locked into a single OEM’s pricing or support terms. This flexibility lets you make strategic decisions on upgrades, repairs, and replacements.
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Risk Mitigation
Proactive maintenance and swift repairs minimize downtime and security risks. Regular checks and updates keep your infrastructure secure and operational.
Intelligent Support
Get 24/7 x 365 support
The best device maintenance on the market
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and save money?
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We service all of your datacenter equipment
thomastech continuously monitors equipment performance and predicts component failures. We schedule timely upgrades or replacements within TPM contracts to keep systems current and extend the overall hardware lifecycle.
Server • Storage • Network • EOL