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Empowering CIO's and IT Professionals

Keep Data Moving!

Servicing a Server While Holding a Laptop

Third party support and maintenance solutions for enterprise servers, storage, and networking. Centered around the demands of your organization, thomastech empowers you to keep data moving while simplifying the process.

Claim Simplicity

Multi-vendor management under one contract, one source for hardware and support, one call for direct access to tech support specialists. Keep your data moving.

Cut Costs

OEM’s place end-of-life restrictions and unreasonable tech support rates. thomastech allows you to extend the useful working life of your system all while reducing costs by 30-70%.
 

Capture Confidence

Capture confidence in your systems with support and hardware from thomastech. Keep your data moving by keeping your systems running. Partner with us today.

Is your current maintenance provider right for you?

Not all maintenance providers are created equal. thomastech provides flexible solutions to fit your growing needs. Hover over (or tap) the boxes to learn how thomastech compares to other third party maintenance providers (TPM). Would you like to receive service centered around you and save money at the same time? If yes, read on or request your free consultation now.

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Other TPM's Capabilities

Many TPMs outsource most, if not all, their level three engineering support, ticketing, triage, and hardware procurement leading to inefficiencies and slower resolutions.

thomastech's In-House Capabilities

With thomastech, you have direct access to our level three engineers, internal hardware inventory, and streamlined ticketing and triage processes. This ensures our partners faster resolutions, lower costs, and reduced downtime.

Other TPM's SLAs and Services

Many TPMs have strict preset SLAs that often fail to meet your specific requirements. You know what you need, are you being heard?

thomastech's SLAs and Services

At thomastech, we listen to your needs. SLA's are customized to adapt to your unique IT environment. 

Other TPM's Support

Often IT departments settle for sub-par support and service, making everyday operations confusing and stressful. Do you have full confidence in your system and support?

thomastech's Support

Here at thomastech, we are a trusted partner for IT managers around the globe providing them 24/7 support. Having won multiple Inc. 5000 awards, thomastech helps partners achieve success and confidence in their systems.

Up Time Matters, Why Choose thomastech?

System failure can happen at any moment, are you prepared? Are you tired of managing multiple costly OEM contracts and End-of-Life restrictions? You are not alone, and there is a solution! Many IT professionals around the globe are turning to thomastech for cost saving solutions (up to 70%). With thomastech’s support, you have direct access to top-tier engineers with a vast inventory of enterprise hardware. You are given the choice to decide when to retire your own equipment or extend its life. thomastech offers multi-vendor support under one contract, with SLA options to fit every need and budget. As a result, CIO’s and IT professionals can reduce risks and costs associated with downtime and unnecessary data migration. View the chart to see how thomastech compares to the OEMs.

thomastech’s Reputation:

Within the TPM industry, thomastech is well established and recognized as a global TPM partner with over a decade of experience. For two years in a row, thomastech has received multiple Inc. 5000 awards. Why not switch? Click below to  start.

 

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The Main Features

These six “s” represent just some of the key features we offer our partners to help them reach their IT goals.

Significant Cost Savings vs. OEM

Speedy Shipping and Delivery

Simple Support Contracts

Sizable Hardware Inventory

Service Onsite Usually in 4 Hours

Specialized Support Available 24/7

SAVING MONEY

Third Party Support

What if you knew of a way to reduce support costs by up to 70% and extend the useful life of your current systems? As you probably know, each system has its own lifecycle. Regardless of where it is in its lifecycle, third-party support is a cost-saving alternative for an attractive price. Third party support from thomastech is quite simple. It is an alternative to expensive OEM based support. OEM support often causes problems for IT personnel with high costs, multiple support contracts, planned obsolescence, and more. By choosing thomastech’s support, life becomes simpler and risks are reduced. Click the button below to see how you can save up to 70%.

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SAVING MONEY

Hardware

Consider thomastech as your global IT distribution partner. Our extensive inventory of enterprise hardware allows us to service, upgrade, and mirror your critical systems in most environments. We deliver the hardware and services that you require in order to Keep Data Moving. Main Features: – Out of the box servers, storage, and networking systems – Rapid Part Deployment for replacement parts and upgrades – Rental and leasing options for short and long-term periods – Data migration assistance and swing boxes – Flexible solutions based on your organization’s needs.

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Jeff Parker
Jeff ParkerDirector of IT at Carriage Services
"I recently completed a project of redesigning my entire server room infrastructure to leverage virtual computing power and had the pleasure of working with thomastech to get my storage and physicals where they needed to be. They were very responsive and worked diligently to get me what I needed. Working with thomastech allowed me to enjoy significant savings without sacrificing quality and all of the equipment that I purchased from them was able to be fully warrantied and supported by the manufacturer. thomastech will be my first choice for future storage and server needs."
Russ Coxe
Russ CoxeChief Technical Officer at DesignDATA
"thomastech is a great business partner. They have supplied several HP 3PAR systems for our data center at a reasonable cost along with support and maintenance after the initial sale. We will continue to look to thomastech for our storage needs."
Jason Turner
Jason Turner
"The guys are always very friendly! Great service!"
Matthew Mesgleski
Matthew Mesgleski
"thomastech is a solid company that provides world class data center maintenance and parts across the USA. Give them a call!"
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Choose an SLA or Build Your Own

27x7x4

  • 24 hours a day, 7 days a week, 365 days a year
  • Initial diagnosis by phone​
  • Field Engineer dispatched to site (if required) within 4 hours of initial diagnosis

9x5x4

  • 8 AM – 5PM, Monday-Friday
  • Initial diagnosis by phone
  • Field Engineer dispatched to site (if required) within 4 hours of initial diagnosis

Next Business Day

  • 9 AM – 5PM, Monday-Friday
  • Initial diagnosis by phone
  • Field Engineer dispatched to site (if required)

Backline

  • 24 hours a day, 7 days a week, 365 days a year
  • Phone Support

Ready to get started?

Use the button below and complete the form for a free consultation.

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Latest News: The thomastech Blog

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Address: 620 E. Smith Road, Enterprise Center Suite D Medina, OH 44256

Phone: (330) 225-3117

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thomastech © 2019

Each success story starts with one action.

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  • (330) 225-3117
  • Enterprise Center, 620 E Smith Rd D, Medina, OH 44256

Privacy Policy:

Effective Date: 1 May 2019

To download and/or print this Privacy Policy, email info@thomastechllc.com (with “Privacy Policy” in the subject line) or use the browser to print and/or download.

General:

thomastech takes your privacy seriously. This privacy policy describes how thomastech, llc. 620 E. Smith Rd, Enterprise Center Suite D, Medina, Oh 44256 collects, uses, and shares information about you. We will not sell your information to a third party. We use your information to better serve you, communicate with you, and improve our products and services.

What information do we store about you?

We gather information about you through interactions with company personnel and online channels. A few of the online channels we gather information through include third party organizations like Google, Facebook, Instagram, LinkedIn, and YouTube. We store user input data sent through forms on thomastechllc.com, along with meta information about the submissions, including the time stamp, the origin IP address, the user agent (browser), location, various demographics, and any other information you filled out in the forms like name, address, etc. Additional information like (but not limited to) social security numbers and any additional information necessary to complete a transaction and maintain the services requested by the customer. Also, third party services may collect information about website visitors. We currently use Google Analytics, Google advertising cookies, and Google Ads.

Why do we collect personal data?
  • To process your orders and inform you of the status of your orders. Please note that there are other sites and e-commerce websites that sell thomastech’s products and are not controlled by thomastech. We recommend that you read their policies, including their privacy policies, before making any purchases.
  • To create and maintain your accounts with us both online and offline.
  • To provide you with customer services including responses to your inquiries, feedback, and complaints. thomastech’s customer services may be provided through different forms of communications including, but not limited to, email, letter, telephone, and online chat features.
  • To engage with you the consumer better about our products and services. This may include the use or publication of consumer-generated content.
How the data is used:
  • To enable you to access and use thomastech’s support and products
  • To operate, protect, improve, and optimize thomastech’s website, services, and products.
  • To process and complete orders and transactions.
  • To personalize or otherwise customize your experience including, but not limited to, ranking search results or showing ads based on your search, ordering history, and preferences.
  • To enable you access and use payment services when applicable.
  • To send you service and/or support messages, including security alerts, product notifications, and account notifications.
  • If you provide thomastech with your contacts’ information we may use and store this information: (1) to facilitate your referral invitations, (2) send your requests for references, (3) for fraud detection and prevention, and (4) for any purpose you authorize at the time of collection.
How we may share your information:
  • We may share user content and your informations (including but not limited to, information from cookies,log files, devices identifiers, location data, and usage data) with businesses that are legally part of the same group of companies thomastech is part of, or that become part of the same group (affiliates). This information may be used by affiliates of thomastech’s to help provide, understand, and improve the services and products along with the affiliates’ own services and products (including by providing you with better and more relevant experiences).
  • We may also share your information including information from tools like cookies, log files, device identifies, and location data, with third-party organizations that help provide the services and products provided by thomastech and partner with thomastech, llc.
  • We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that is no longer associated with you and share that aggregated information.
Cookies
What are cookies and how do we use them?

You probably enjoy eating cookies! Here we use a different sort of cookies. These cookies are small files that are stored on a website visitor’s computer. We use this data to improve our site, the user experience, and to improve our communications with you the visitor. Again, as with your other information, we value your privacy and will not sell your data.  

Performance and functionality cookies:

The cookies used on this site help us gather information to personalize and enhance your online experience and help us better serve you. We also use these cookies placed by Google’s services to collect information (such as popular pages, conversion rates, viewing patterns, viewing location, click-throughs and other information) about our visitors so that we can enhance and personalize our website and service, conduct market research, and to better provide personalized information to you about our products and services.

We use Google analytics to gather information about website visitors. If you wish, you can opt out of Google’s use of cookies by visiting Google’s advertising opt-out page by visiting the following link. http://www.google.com/privacy/ads/

Alternatively you can opt-out of cookies by visiting the Network Advertising Initiative opt out page: http://www.networkadvertising.org/managing/opt_out.asp

What's Next? Request a Free Consultation Now:

We won’t spam you and we respect your privacy! Privacy policy

What are cookies and how do we use them?
You probably enjoy eating cookies! Here we use a different sort of cookies. These cookies are small files that are stored on a website visitor’s computer. We use this data to improve our site, the user experience, and to improve our communications with you the visitor. Again, as with your other information, we value your privacy and will not sell your data.  
Performance and functionality cookies:
The cookies used on this site help us gather information to personalize and enhance your online experience and help us better serve you. We also use these cookies placed by Google’s services to collect information (such as popular pages, conversion rates, viewing patterns, viewing location, click-throughs and other information) about our visitors so that we can enhance and personalize our website and service, conduct market research, and to better provide personalized information to you about our products and services.
We use Google analytics to gather information about website visitors. If you wish, you can opt out of Google’s use of cookies by visiting Google’s advertising opt-out page by visiting the following link. http://www.google.com/privacy/ads/
Alternatively you can opt-out of cookies by visiting the Network Advertising Initiative opt out page: http://www.networkadvertising.org/managing/opt_out.asp

This site uses cookies to provide you with a great user experience. By using thomastechllc.com, you accept our use of cookies.