About Us

Headquartered in Medina, Ohio, thomastech, LLC, a Data Center Lifecycle solutions provider, offers Enterprise Data Center Hardware Solutions and helpdesk and onsite support, as well as ITAD services for financial, insurance, government, telecommunication, and other organizations with critical internal Data Center infrastructures.

thomastech is currently supporting end-user clients in 68 countries with 7x24x365 onsite services provided by the best Subject Matter Experts available for support and/or hardware deployments, successfully meeting Service Level Agreements.

Representing a global force in the support of HPE, HPE 3PAR, and HPE/Hitachi Storage arrays and related peripherals, thomastech’s in-house team of experts are trained in multiple OEM products; these include in 3Par, Cisco, Dell, EMC, Hitachi, HP, IBM, Nimble, Oracle and other manufacturers.

Company Overview

We Take Care of Your Data Center Hardware and Support Requirements

At thomastech, our 7x24x365 support team consists of a dedicated staff of in-house experts and engineers who continue to work tirelessly to provide unparalleled hardware, Data Center IT equipment and support services for our Enterprise Data Center clients and customers worldwide.

Combined with our inventory and lab services, our extensive global footprint empowers us to meet the needs of our clients' staging, hardware procurement, maintenance service, and ITAD requirements.

We are readily available to meet and explore opportunities with you to create a viable solution that is the best return on your investment.

Our Facility

Core Competencies


IT Disposition services for buyback or resell. Global service team provides asset tracking, reporting and project management services for destruction or resell.


One of the largest inventories available in the open market for your Networking, Server or Storage products. Staging, whole systems and individual parts are available for shipment across the globe.


7x24x365 helpdesk and onsite maintenance contracts supported thru Subject Matter Experts that are the best in the industry with an average of 15 years of experience for various OEM’s supported.


If you need additional personnel for project services or smart hand Field Engineers we have resources available in 68 countries that are available for one time or long term engagements

Our Mission

Experience & Support

To create a better experience for end-user and ressellers with full life cycle IT solutions for Data Center environments. We do this by providing support with our Subject Matter Experts to help you solve problems across your enterprise with unparalleled technical support.

Our Vision

Do Whatever It Takes

To support clients by whatever it takes to ensure a successful outcome. We will reinvest in our business to expand our capabilities for client requirements and internal associate's personnel growth.

Leadership Team

Trent Thomas

Shane Kerr
Chief Operations Officer

Arup Ararthi
Service Delivery Manager