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Empowering CIO's and IT Professionals

Keep Data Moving!

Servicing a Server While Holding a Laptop

Third party support and maintenance solutions for enterprise servers, storage, and networking. Centered around the demands of your organization, thomastech empowers you to keep data moving while simplifying the process.

Claim Simplicity

Multi-vendor management under one contract, one source for hardware and support, one call for direct access to tech support specialists. Keep your data moving.

Cut Costs

OEM’s place end-of-life restrictions and unreasonable tech support rates. thomastech allows you to extend the useful working life of your system all while reducing costs by 30-70%.

Capture Confidence

Capture confidence in your systems with support and hardware from thomastech. Keep your data moving by keeping your systems running. Partner with us today.

Is your current maintenance provider right for you?

Not all maintenance providers are created equal. thomastech provides flexible solutions to fit your growing needs. Hover over (or tap) the boxes to learn how thomastech compares to other third party maintenance providers (TPM). Would you like to receive service centered around you and save money at the same time? If yes, read on or request your free consultation now.

Other TPM's Capabilities

Many TPMs outsource most, if not all, their level three engineering support, ticketing, triage, and hardware procurement leading to inefficiencies and slower resolutions.

thomastech's In-House Capabilities

With thomastech, you have direct access to our level three engineers, internal hardware inventory, and streamlined ticketing and triage processes. This ensures our partners faster resolutions, lower costs, and reduced downtime.

Other TPM's SLAs and Services

Many TPMs have strict preset SLAs that often fail to meet your specific requirements. You know what you need, are you being heard?

thomastech's SLAs and Services

At thomastech, we listen to your needs. SLA's are customized to adapt to your unique IT environment. 

Other TPM's Support

Often IT departments settle for sub-par support and service, making everyday operations confusing and stressful. Do you have full confidence in your system and support?

thomastech's Support

Here at thomastech, we are a trusted partner for IT managers around the globe providing them 24/7 support. Having won multiple Inc. 5000 awards, thomastech helps partners achieve success and confidence in their systems.

Up Time Matters, Why Choose thomastech?

System failure can happen at any moment, are you prepared? Are you tired of managing multiple costly OEM contracts and End-of-Life restrictions? You are not alone, and there is a solution! Many IT professionals around the globe are turning to thomastech for cost saving solutions (up to 70%). With thomastech’s support, you have direct access to top-tier engineers with a vast inventory of enterprise hardware. You are given the choice to decide when to retire your own equipment or extend its life. thomastech offers multi-vendor support under one contract, with SLA options to fit every need and budget. As a result, CIO’s and IT professionals can reduce risks and costs associated with downtime and unnecessary data migration. View the chart to see how thomastech compares to the OEMs.

thomastech’s Reputation:

Within the TPM industry, thomastech is well established and recognized as a global TPM partner with over a decade of experience. For two years in a row, thomastech has received multiple Inc. 5000 awards. Why not switch? Click below to  start.


The Main Features

These six “S”s only capture a few features you can have when you partner with thomastech.

Significant Cost Savings vs. OEM

Speedy Shipping and Delivery

Simple Support Contracts

Sizable Hardware Inventory

Service Onsite Usually in 4 Hours

Specialized Support Available 24/7


Third Party Support

What if you knew of a way to reduce support costs by up to 70% and extend the useful life of your current systems? As you probably know, each system has its own lifecycle. Regardless of where it is in its lifecycle, third-party support is a cost-saving alternative for an attractive price. Third party support from thomastech is quite simple. It is an alternative to expensive OEM based support. OEM support often causes problems for IT personnel with high costs, multiple support contracts, planned obsolescence, and more. By choosing thomastech’s support, life becomes simpler and risks are reduced. Click the button below to see how you can save up to 70%.



Consider thomastech as your global IT distribution partner. Our extensive inventory of enterprise hardware allows us to service, upgrade, and mirror your critical systems in most environments. We deliver the hardware and services that you require in order to Keep Data Moving. Main Features: – Out of the box servers, storage, and networking systems – Rapid Part Deployment for replacement parts and upgrades – Rental and leasing options for short and long-term periods – Data migration assistance and swing boxes – Flexible solutions based on your organization’s needs.

Jeff Parker
Jeff ParkerDirector of IT at Carriage Services
I recently completed a project of redesigning my entire server room infrastructure to leverage virtual computing power and had the pleasure of working with ThomasTech to get my storage and physicals where they needed to be. They were very responsive and worked diligently to get me what I needed. Working with thomastech allowed me to enjoy significant savings without sacrificing quality and all of the equipment that I purchased from them was able to be fully warrantied and supported by the manufacturer. thomastech will be my first choice for future storage and server needs.
Russ Coxe
Russ CoxeChief Technical Officer at DesignDATA
thomastech is a great business partner. They have supplied several HP 3PAR systems for our data center at a reasonable cost along with support and maintenance after the initial sale. We will continue to look to thomastech for our storage needs.

Choose an SLA or Build Your Own


  • 24 hours a day, 7 days a week, 365 days a year
  • Initial diagnosis by phone​
  • Field Engineer dispatched to site (if required) within 4 hours of initial diagnosis


  • 8 AM – 5PM, Monday-Friday
  • Initial diagnosis by phone
  • Field Engineer dispatched to site (if required) within 4 hours of initial diagnosis

Next Business Day

  • 9 AM – 5PM, Monday-Friday
  • Initial diagnosis by phone
  • Field Engineer dispatched to site (if required)


  • 24 hours a day, 7 days a week, 365 days a year
  • Phone Support

Ready to get started?

Use the button below and complete the form for a free consultation.

Address: 620 E. Smith Road, Enterprise Center Suite D Medina, OH 44256

Phone: (330) 225-3117

thomastech © 2019

What are Your Data Storage Needs?

The problem:
Organizations are gathering and generating data at unprecedented levels, which creates unimaginable headaches for overworked and underfunded IT managers.

The reliance on emails, shared files, application data, digitized records, data-backups, and marketing collateral (like videos and images) are at an all-time high. Not only do these files need to be stored, but they also need to be accessed and deployed at an accelerated rate. A low estimate for data growth is somewhere between 25% and 40% annually, this outpaces IT budgets by 10-fold. Combine this with exponential data growth, it is not surprising that businesses are looking for alternative methods to reduce costs while keeping data secure and protected.

Good News:

Even with the industry’s increase in data storage requirements, technological advances are becoming more cost effective as time progresses. The overall per-gigabyte price is falling for hard disk and associated data storage, backup, and archiving solutions as technology matches demands. This reduction in cost is helping IT departments stretch their budgets further and to purchase more storage. Now, there are multiple options available to purchase used hardware from vendors around the globe. While there are many options for purchasing hardware, IT managers must consider the following: if the used hardware has been inspected by qualified engineers/technicians, properly handled, refurbished with optimized testing, and professionally packaged for shipping.

Between organizations, data needs and data storage requirements vary. Each organization is unique, and solutions that work for one organization may not work for another. As a result, the challenge is to identify the solution and then implement the best option for your IT environment.

Your Data Demands:
Understanding your data demands begins with understanding the value of your organization’s data. Data fuels many companies and industries. The value placed on the data determines how you handle it. In order to better assess the value of your data, here are a few fundamental questions many IT managers and staff consider.
  • How available does the data need to be? Is it accessed often?
  • How easy is the data to recover?
  • How quickly must the data be recovered if lost?
  • How long does the data need to be retained?
  • How secure must the data be?
  • What regulations affect the data, its storage, and its processing?

Once the value based questions are answered, data must be prioritized based on how critical it is to operations to effectively utilize data management resources. Based on how critical the data is, resources must be properly designated. While considering the priority of one’s different data requirements, many IT managers find it helpful to establish their data retention policies to conform to both internal and external forces.

Data within the organization is kept in enterprise storage, a centralized repository for information. Enterprise storage provides common data management, data protection, and data sharing capabilities. To accommodate the extensive mission-critical information within a company, enterprise storage systems should be scalable without needing extensive cabling or the creation of subsystems. Many IT departments also look for features that allow for unlimited connectivity and support for multiple platforms.

Simple Solution:

Protecting, maintaining, processing, and dispersing data are all major concerns of an IT manager. These IT functions can be overwhelming to the modern IT professional. Each of the enterprise storage systems must be maintained, parts sourced, and multiple support contracts managed. thomastech offers a simplified approach with 24/7 multi-vendor support focused on individual needs. Level three engineers are readily accessible at thomastech and enterprise hardware is available from the large in-house inventory. thomastech’s hardware inventory is engineer tested, refurbished, and verified to be in the optimal operating condition. The maintenance service and enterprise hardware from thomastech cuts costs, stretches budgets, and effectively empowers IT professionals so they can keep data moving.To learn more, visit the support or hardware page, call (330) 225-3117, or complete the contact form to request a free consultation.