If you’re like many IT or data center professionals, you may not have had a lot of exposure to support options other than those available through IBM. With thomastech’s third-party maintenance and support solutions, your IBM devices will continue to run smoothly. You won’t have to worry about expensive downtime or replacing your IBM gear before you’re ready. If you have equipment that IBM no longer supports, no need to worry; we’ve got you covered for that, too!
When you work with thomastech, your bottom line goes up, this increases your ability to reivent in your own company and expansion, instead of manufacturer support and maintenance services.
Expert support team available 24/7 and service response times of four hours or less.
A stocking strategy based on your comfort level is created and we will always keep you informed of what will be stocked.
We deliver support and maintenance for devices no longer supported by IBM so you won’t be caught off guard having to upgrade before you’re ready.
We build custom contracts and services to serve the needs of small, midsize and large companies. At thomastech, we deliver expert service, support and maintenance for complete server and storage environments using IBM hardware.
When you partner with thomastech for support and maintenance of your IBM device(s), you will get immediate access to our 24-hour help desk, built-in escalation and fast service response by certified engineers.
thomastech engineers have extensive knowledge in and experience with current and past brands, as well as many types of hardware. This allows us to provide flexible and customer-centered service options since we are able to look at problems from different angles.
Eventually, any piece of IT hardware will reach a point when the original equipment manufacturer (OEM) will abandon those models in favor of selling their “new and improved” versions. While this obsolescence is a regular...Read More
While a third-party IT maintenance company strives to keep their clients' hardware and other IT components productive for as long as possible, the original equipment manufacturer (OEM) has a different mission.Read More