Storage Maintenance

IBM Third-Party Maintenance Support

IBM devices supported by thomastech

thomastech’s experienced engineers, who will build custom support options to fit your needs, are experts in a wide range of IBM product lines that include the following:
  • xSeries Servers
  • pSeries POWER5, POWER5+
  • pSeries POWER 6
  • pSeries POWER 7
  • iSeries POWER 5
  • iSeries POWER 6
  • iSeries POWER 7
  • AS400
  • N-Series
  • System p
  • BladeCenters
  • DS3500
  • DS4000
  • DS5000
  • DS8000
  • XIV Series
  • DS-Series
  • N-Series
  • Storwize
  • FastT Flash Storage

thomastech Support & Maintenance For IBM Users

Why spend a fortune on maintenance and support for your IBM devices? At thomastech, we will provide you with IBM support services that will meet and exceed what you would receive through the manufacturer, all at a more manageable cost.

If you’re like many IT or data center professionals, you may not have had a lot of exposure to support options other than those available through IBM. With thomastech’s third-party maintenance and support solutions, your IBM devices will continue to run smoothly. You won’t have to worry about expensive downtime or replacing your IBM gear before you’re ready. If you have equipment that IBM no longer supports, no need to worry; we’ve got you covered for that, too!

See how we can help you save money, reduce downtime and extend the life of your equipment.

An Extension Of Your Team

At thomastech, we get it done. We've built the ultimate team of experts that provides experienced superior support, thereby minimizing downtime and ensuring that your operations run efficiently.

Raise Your Expectations When You Work With thomastech 

Reinvest In Your Business

When you work with thomastech, your bottom line goes up, this increases your ability to reivent in your own company and expansion, instead of manufacturer support and maintenance services.

 

24/7 Support

Expert support team available 24/7 and service response times of four hours or less.

 

On Demand Parts To Ship

A stocking strategy based on your comfort level is created and we will always keep you informed of what will be stocked. 

 

Support For Current And End Of Support Life (EOSL) IBM Devices

We deliver support and maintenance for devices no longer supported by IBM so you won’t be caught off guard having to upgrade before you’re ready.

Tailored Support Services for Companies of All Sizes

We build custom contracts and services to serve the needs of small, midsize and large companies. At thomastech, we deliver expert service, support and maintenance for complete server and storage environments using IBM hardware.

We offer:

  • Supplemental support for existing IBM service contracts
  • Comprehensive support and maintenance

When you partner with thomastech for support and maintenance of your IBM device(s), you will get immediate access to our 24-hour help desk, built-in escalation and fast service response by certified engineers.

thomastech engineers have extensive knowledge in and experience with current and past brands, as well as many types of hardware. This allows us to provide flexible and customer-centered service options since we are able to look at problems from different angles.

 

Recommended Resources

 

Five Basics for Disaster Preparation and Busin…

These days, it seems that unexpected business interruptions are coming all too frequently.  In this light, business continuity and disaster planning must be the foundation for any successful business. Disaster, in its many forms, can...

Read More

What is Third-Party Maintenance in the Data Ce…

Quality third-party maintenance (TPM) providers are outsourced hardware and systems support companies that will professionally manage a client’s server, data storage, and network equipment. In most instances, a TPM takes the role of a replacement...

Read More

How to Prepare to Change ITAD Vendors…

Companies grow. Information needs expand, hardware becomes obsolete or less productive, and the renewal cycle for new electronics and computer equipment gets shorter. As new IT equipment comes onboard, management is continually challenged with finding...

Read More

EXPERT SERVICES FOR EXPERTS. LET'S TALK!