Sever Maintenance
Dell Third-Party Maintenance Support
Third-Party Support for Dell Devices
Our qualified engineers tailor support options to fit your needs. They are experts in supporting a wide range of Dell product lines that include:
Storage
- Dell EqualLogic
- Dell PowerVault
- Dell Compellent
- Dell EMC Devices
- TL-Series
- ML-Series
Server
- Dell PowerEdge (PE)
- Dell PowerEdge C-Series
- Dell PowerEdge R-Series
- Dell PowerEdge T-Series
- Dell Blade Server
Networking
- Dell PowerConnect
thomastech Support & Maintenance For Dell Users
Dell hardware support services that meet or exceed what you would receive through the manufacturer don’t have to cost you an arm and a leg. Get reliable maintenance and support for your Dell devices and save money.
If you’re like many IT or data center specialists, you may not be familiar with other support options for your Dell hardware. thomastech's third party maintenance and support solutions will keep your Dell devices running effortlessly so you won’t have to stress about device downtime or purchasing new Dell gear before you’re ready. In addition, if you’ve got hardware Dell no longer supports, don’t worry; we’ve got you covered for that, too.
See how we can help you save money, reduce downtime and extend the life of your equipment.
An Extension Of Your Team
At thomastech, we get it done. We've build the ultimate team of experts that provides experienced superior support, thereby minimizing downtime and ensuring that your operations run efficiently.
Raise Your Expectations When You Work With thomastech
Reinvest In Your Business
When you work with thomastech, your bottom line goes up. Rather than focusing on manufacturer support and maintenance services, you will now have time to increase your ability to reinvent and expand your company.
24/7 Support
Expert support team is available 24/7, and service response times are 4 hours or less.
On Demand Parts To Ship
A specialized stocking strategy based on your comfort level will be created to suit your company's needs, and we will always keep you informed of what's in stock.
Support For Current And End Of Support Life Dell Devices
We deliver support and maintenance for devices no longer supported by Dell, so you won’t be caught off guard having to upgrade before you’re ready.
Tailored Support Services for Companies of All Sizes
We build custom contracts and services to serve the needs of small, midsize and large companies. At thomastech, we deliver expert service, support and maintenance for complete server and storage environments using Dell hardware.
We offer:
- Supplemental support for existing Dell service contracts
- Comprehensive support and maintenance
When you partner with thomastech for support and maintenance of your Dell device(s), you will get immediate access to our 24-hour help desk, built-in escalation and fast service response by certified engineers.
thomastech engineers have extensive knowledge in and experience with current and past brands, as well as many types of hardware. This allows us to provide flexible and customer-centered service options since we are able to look at problems from different angles.
Recommended Resources
Five Basics for Disaster Preparation and Busin…
These days, it seems that unexpected business interruptions are coming all too frequently. In this light, business continuity and disaster planning must be the foundation for any successful business. Disaster, in its many forms, can...
Read MoreWhat is Third-Party Maintenance in the Data Ce…
Quality third-party maintenance (TPM) providers are outsourced hardware and systems support companies that will professionally manage a client’s server, data storage, and network equipment. In most instances, a TPM takes the role of a replacement...
Read MoreHow to Prepare to Change ITAD Vendors…
Companies grow. Information needs expand, hardware becomes obsolete or less productive, and the renewal cycle for new electronics and computer equipment gets shorter. As new IT equipment comes onboard, management is continually challenged with finding...
Read More