Server Maintenance

Dell Third-Party Maintenance Support

Third-Party Support for Dell Devices

Our qualified engineers tailor support options to fit your needs. They are experts in supporting a wide range of Dell product lines that include:

Storage

  • Dell EqualLogic
  • Dell PowerVault
  • Dell Compellent
  • Dell EMC Devices
  • TL-Series
  • ML-Series

Server

  • Dell PowerEdge (PE)
  • Dell PowerEdge C-Series
  • Dell PowerEdge R-Series
  • Dell PowerEdge T-Series
  • Dell Blade Server

Networking

  • Dell PowerConnect

thomastech Support & Maintenance For Dell Users

Dell hardware support services that meet or exceed what you would receive through the manufacturer don’t have to cost you an arm and a leg. Get reliable maintenance and support for your Dell devices and save money.

If you’re like many IT or data center specialists, you may not be familiar with other support options for your Dell hardware. thomastech’s third party maintenance and support solutions will keep your Dell devices running effortlessly so you won’t have to stress about device downtime or purchasing new Dell gear before you’re ready. In addition, if you’ve got hardware Dell no longer supports, don’t worry; we’ve got you covered for that, too.

See how we can help you save money, reduce downtime and extend the life of your equipment.

An Extension Of Your Team

At thomastech, we get it done. We’ve build the ultimate team of experts that provides experienced superior support, thereby minimizing downtime and ensuring that your operations run efficiently.

Raise Your Expectations When You Work With thomastech

Reinvest In Your Business

When you work with thomastech, your bottom line goes up. Rather than focusing on manufacturer support and maintenance services, you will now have time to increase your ability to reinvent and expand your company.

24/7 Support

Expert support team is available 24/7, and service response times are 4 hours or less.

On Demand Parts To Ship

A specialized stocking strategy based on your comfort level will be created to suit your company’s needs, and we will always keep you informed of what’s in stock.

Support For Current And End Of Support Life Dell Devices

We deliver support and maintenance for devices no longer supported by Dell, so you won’t be caught off guard having to upgrade before you’re ready.

Tailored Support Services for Companies of All Sizes

We build custom contracts and services to serve the needs of small, midsize and large companies. At thomastech, we deliver expert service, support and maintenance for complete server and storage environments using Dell hardware.

We offer:

  • Supplemental support for existing Dell service contracts
  • Comprehensive support and maintenance

When you partner with thomastech for support and maintenance of your Dell device(s), you will get immediate access to our 24-hour help desk, built-in escalation and fast service response by certified engineers.

thomastech engineers have extensive knowledge in and experience with current and past brands, as well as many types of hardware. This allows us to provide flexible and customer-centered service options since we are able to look at problems from different angles.

Recommended Resources

 

Reasons to Move Hitachi VSP G1000 and G1500 to…

Eventually, any piece of IT hardware will reach a point when the original equipment manufacturer (OEM) will abandon those models in favor of selling their “new and improved” versions. While this obsolescence is a regular...

Read More

Third-Party Maintenance Provider Overcomes Ant…

While a third-party IT maintenance company strives to keep their clients' hardware and other IT components productive for as long as possible, the original equipment manufacturer (OEM) has a different mission.

Read More

Third-Party Maintenance Providers: What They A…

Suppose your company is reaching a point when the warranties on some of your IT equipment are expiring. Your original equipment manufacturer (OEM) representative may even have begun pressuring you to purchase a newer version...

Read More

EXPERT SERVICES FOR EXPERTS. LET’S TALK!