If you’re like many IT or data center specialists, you may not be familiar with other support options for your Dell hardware. thomastech's third party maintenance and support solutions will keep your Dell devices running effortlessly so you won’t have to stress about device downtime or purchasing new Dell gear before you’re ready. In addition, if you’ve got hardware Dell no longer supports, don’t worry; we’ve got you covered for that, too.
When you work with thomastech, your bottom line goes up. Rather than focusing on manufacturer support and maintenance services, you will now have time to increase your ability to reinvent and expand your company.
Expert support team is available 24/7, and service response times are 4 hours or less.
A specialized stocking strategy based on your comfort level will be created to suit your company's needs, and we will always keep you informed of what's in stock.
We deliver support and maintenance for devices no longer supported by Dell, so you won’t be caught off guard having to upgrade before you’re ready.
We build custom contracts and services to serve the needs of small, midsize and large companies. At thomastech, we deliver expert service, support and maintenance for complete server and storage environments using Dell hardware.
When you partner with thomastech for support and maintenance of your Dell device(s), you will get immediate access to our 24-hour help desk, built-in escalation and fast service response by certified engineers.
thomastech engineers have extensive knowledge in and experience with current and past brands, as well as many types of hardware. This allows us to provide flexible and customer-centered service options since we are able to look at problems from different angles.
Eventually, any piece of IT hardware will reach a point when the original equipment manufacturer (OEM) will abandon those models in favor of selling their “new and improved” versions. While this obsolescence is a regular...Read More
While a third-party IT maintenance company strives to keep their clients' hardware and other IT components productive for as long as possible, the original equipment manufacturer (OEM) has a different mission.Read More