Network Maintenance

Brocade Third-Party Maintenance Support

Brocade devices supported by thomastech

We provide personalized support options, and our highly trained engineers are experts in many Brocade product lines that include the following:
    • DCX Directors
    • Silkworm Directors
    • ICX Switches
    • Silkworm Switches
    • DCX Blades
    • DCX4S Blades
    • DCX8510 Blades
    • DCX 12000 Blades
    • DCX 24000 Blades

thomastech Support & Maintenance For Brocade Users

Don't pay more for dependable support of your Brocade devices when you can get support services that are superior to what you would get through the manufacturer for much less.

If you’re like many IT or data center If you’re like many IT or data center specialists, you are likely familiar with the support options available through Brocade. However, did you know that your Brocade devices can continue running smoothly with thomastech's third-party maintenance and support solutions? With our help, you won’t have to replace your Brocade gear before you’re ready or experience downtimes that will cost you more money. Plus, if you’ve got hardware that Brocade no longer supports, we can put your mind at ease since we will cover you for that, too!

See how we can help you save money, reduce downtime and extend the life of your equipment.

An Extension Of Your Team

Change the paragraph to: At thomastech, we get it done. We've built the ultimate team of experts that provides experienced superior support, thereby minimizing downtime and ensuring that your operations run efficiently.

Raise Your Expectations When You Work With thomastech

Reinvest In Your Business

When you work with thomastech, your bottom line goes up. Rather than focusing on manufacturer support and maintenance services, you will now have time to increase your ability to reinvent and expand your company.

24/7 Support

Expert support team is available 24/7, and service response times are 4 hours or less.

On Demand Parts To Ship

A specialized stocking strategy based on your comfort level will be created to suit your company's needs, and we will always keep you informed of what's in stock.

Support For Current And End Of Support Life (EOSL) Brocade Devices

We deliver support and maintenance for devices no longer supported by Brocade, so you won’t be caught off guard having to upgrade before you’re ready.

Tailored Support Services for Companies of All Sizes

We build custom contracts and services to serve the needs of small, midsize and large companies. At thomastech, we deliver expert service, support and maintenance for complete server and storage environments using Brocade hardware.

We offer:

  • Supplemental support for existing Brocade service contracts
  • Comprehensive support and maintenance

When you partner with thomastech for support and maintenance of your Brocade device(s), you will get immediate access to our 24-hour help desk, built-in escalation and fast service response by certified engineers.

thomastech engineers have extensive knowledge in and experience with current and past brands, as well as many types of hardware. This allows us to provide flexible and customer-centered service options since we are able to look at problems from different angles.

Recommended Resources


Reasons to Move Hitachi VSP G1000 and G1500 to…

Eventually, any piece of IT hardware will reach a point when the original equipment manufacturer (OEM) will abandon those models in favor of selling their “new and improved” versions. While this obsolescence is a regular...

Read More

Third-Party Maintenance Provider Overcomes Ant…

While a third-party IT maintenance company strives to keep their clients' hardware and other IT components productive for as long as possible, the original equipment manufacturer (OEM) has a different mission.

Read More

Third-Party Maintenance Providers: What They A…

Suppose your company is reaching a point when the warranties on some of your IT equipment are expiring. Your original equipment manufacturer (OEM) representative may even have begun pressuring you to purchase a newer version...

Read More