5 Ways to Reduce or Keep IT Infrastructure Costs Under Control

Information technology (IT) has become a vital component of every business, organization, government, and most notably, our daily lives. IT specialists funnel massive amounts of data into multiple computer systems to provide actionable output and presumably everlasting availability of historical transactions, information, statistics, calculations, charts, projections, and countless other resources to support ongoing activity.

Given the essential need for IT resource support, both human and electronic, organizations face significant challenges in keeping their IT infrastructure costs in line with the information's benefits.

In some instances, companies have shied away from making sufficient investments in IT, only to find that their well-managed competitors are rapidly advancing with access to more real-time data.

On the other hand, some companies have burdened themselves with state-of-the-art computer systems managed by an extensive staff of in-house computer specialists, only to find that the benefits are not keeping pace with the costs.

Lowering costs while generating the necessary information flow should be your most important IT objective.

Ways to Control IT Infrastructure Costs

During the current pandemic, the impetus to review and manage IT costs has become even more acute as more associates are working remotely. In some instances, enterprises are learning to function efficiently with remote workers by means of a well-designed IT system. Some organizations may decide to reduce their in-house workforce in the long run.

Here are five steps to attack a burdensome IT infrastructure budget:

1. Expedite Cloud Migration

Faced with multiple remote workers and an ever-increasing demand for data storage, converting to Cloud services as soon as possible can reduce operating and equipment costs, enhance security, and provide immediate data recovery in case of a business interruption.

2. Minimize Cloud Storage Cost

When a significant portion of any organization's personnel works remotely, secure Cloud storage spanning multiple servers allows for remote access to vital information and straightforward communication among qualified team members. Consultants from a global third-party maintenance company like thomastech can identify excesses in Cloud spending by:

  • Reviewing your current and projected needs
  • Assessing your current spending on cloud resources, storage, and other services
  • Recommending specific adjustments to reduce or avoid unnecessary costs
  • Creating a plan that recognizes cost benefits and longer-term commitments only for essential applications
  • Implementing a Dashboard Monitoring System that allows stakeholders to identify inefficiencies

3. Pay Only for What You Need... Period.

For smaller or middle-sized operations, utilizing a third-party IT maintenance company is the most economical choice. Rather than employing a bullpen full of full-time specialists, reduce your costs by using technical support only when needed for repairs, upgrades, implementation, user training, security enhancements, and ongoing monitoring.

4. Make Your IT Assets, Infrastructure and Equipment Last Longer

Manufacturers' representatives have one goal: to sell you more equipment. Their maintenance contracts and warranties only extend for a few years, after which they will advise that you start replacing. A competent third-party maintenance company will strive to keep your equipment up-to-date longer, perform regular services, and install upgrades only as needed.

5. Partner With a Professional Third-Party IT Maintenance Company That Will Save You Time and Money

Focus on your real organizational mission. Operating computer systems effectively is a support function and not your company's primary purpose. Wasting capital on maintaining an extensive in-house IT staff and equipment can be counterproductive.

A third-party IT maintenance company like thomastech will keep your business focused on issues that matter while holding the cost of storing and managing essential data at the lowest possible level.

Contact thomastech LLC for Global Enterprise IT On Demand Support

Visit our website to learn more about our IT experts' many ways to improve your data management, reduce your costs, and to create a more efficient and secure environment. Our multi-talented team of professionals will help reconfigure your IT systems,  optimize existing assets, upgrade security, provide ongoing maintenance, implement upgrades, and more to help you control your IT costs.

Pay only for what you use and need while keeping your focus on what matters most-- your customers, products, and services.

While providing global, cloud-based support for their many clients, the experts at thomastech will be pleased to review and evaluate your current systems to help you reduce your IT infrastructure costs.

To set up a confidential consultation, visit the thomastech Contact Page, fill in the necessary information, and one of our experts will contact you right away. Alternatively, you may phone our headquarters based in Medina, Ohio at 1 (330)-225-3117.

Why IT Asset Managers Reject Tools

Embracing rapid change is difficult for many of us. With Information Technology, when it feels like we've become accustomed to new methods of compiling, organizing, and analyzing data for accurate and timely decision-making, access to something new and better comes along.

The Technology Upgrade Challenge

As technology continues to rush forth rapidly, IT managers frequently face an “upgrade” challenge. Their responsibility is to:

Determine if the additional cost of new technology and training and acquiring new hardware, files and software assets will be justified by a notable improvement in accuracy, speed, capacity, mobility, and competitiveness.

Assess whether skipping the newest generation of IT capability will make staying abreast of future innovation impossible.

Make sure the IT Asset Disposition (ITAD) challenge is not too burdensome.

As with other scientific breakthroughs throughout history, many reject the innovation and prefer to remain with their old, “tried and true” methods, espousing the attitude that “if it ain't broke, don't fix it.” Unfortunately, in many instances, their process may be “broke.” Historically, even doctors and dentists have clung to older methods, believing that certain new technologies bring no greater accuracy or effectiveness to their practices. For example, a veteran dentist today, unwilling to adopt the training and equipment expense, may ignore the advances in precision laser dentistry, preferring instead to stick with (painful!) drilling and scraping to accomplish their mission.

Naturally, their clients begin to move toward newer, less painless options.

Many IT Asset Managers are also reluctant to consider upgrades that challenge their “tried and true” approach, even though today's challenges are far more severe than a decade ago. But, while numbers and data still crunch accurately with the existing systems, recent security threats and complex compliance standards are demanding more and more sophisticated methods for effective enterprise IT management.

Reluctance to Change

IT Asset Managers may be reluctant to change for several reasons. These may include:

  • Insufficient budget
  • Unwillingness to disrupt their “routine”
  • Expense and time required to retrain
  • No ITAD Plan

Creating an ITAD Plan on Time

One of the biggest challenges of adopting new and more sophisticated IT systems is managing the older IT asset disposition. Not only must the used equipment be disposed of responsibly without endangering the environment, all data within the equipment must be erased entirely to ensure it never falls into the wrong hands.

Importance of a Trustworthy ITAD Service

ITAD does not have to be expensive if a solid, well-developed plan is implemented. Finding trustworthy ITAD partners is vital since “open book” information sharing is a positive component of keeping disposition costs down.

Financial Impact of ITAD

Much of your used equipment may have resale value. Individual assets or parts can be resold, thereby reducing your enterprise's total cost of ownership and disposition costs.

Security

Your ITAD partner will ensure and document the removal of all data from the IT assets before disposal. PCs, tablets, mainframes, and mobile phones that continue to hold data can become a significant security threat to your business.

Environmental Impact

Responsibly submitting your used equipment for refurbishment, reuse, or recycling will divert much of your discarded material from the landfill.

Moving Forward

While effective IT Asset Disposition results from a decision to upgrade your company's capabilities, the process frees up space for new technology. It will provide you with greater efficiency, a higher level of competitiveness, and more accurate data to execute real-time decisions.

ITAD May Involve Everyone

While your ITAD strategy incorporates outside professionals to help execute the plan or project, the overall process will involve many of the organization's internal sectors. These may include:

  • Executive Management: Budget decisions
  • Legal: Compliance with existing regulations
  • Risk Management: Potential impact of improper ITAD strategy
  • IT Data Security: Ensuring all data is 100% cleaned of any existing data
  • Sustainability Team: Environmentally-responsible process
  • Facilities Issues: Where to store equipment during the disposition
  • Logistics: Moving the equipment from the facility to the next destination
  • Purchasing/Supply Chain: Involving the acquisition of new equipment and all accessory supplies and components.

As your enterprise expands, a carefully developed ITAD Strategy will keep you in control, aware of the competition and minimize the real cost of information technology.

IT Asset Disposition, Third-Party Maintenance, and Secure IT Support Solution

One highly respected Medina, Ohio, company, thomastech, offers comprehensive IT support, service and active strategies for successful enterprises and organizations worldwide. The company's IT experts offer secure, professional, state-of-the-art support that allows companies to focus on their objectives while reducing IT costs.

For more information regarding the extensive third-party maintenance support that thomastech provides, visit access our website at https://thomastechllc.com/. You may complete the brief online Contact form, and one of thomastech's professionals will contact you.

You may also call thomastech at 1-330-225-3117 to learn more about thomastech's services.

Your Post-Covid 19 IT Asset Disposition Strategy

As more company team members move away from their centralized office environment to work remotely, IT departments face the emergent task of maintaining a secure network of remote IT assets. In many instances, scattered teams may even become the norm, to some degree, in the future.

The global Covid-19 pandemic has become a primary catalyst for change. The circumstances have seriously impacted many IT managers who failed to create any contingency plans and scrambled to piece together emergency strategies to accommodate remote interaction. Others executed well-prepared contingencies that allowed their enterprise to continue conducting business as usual without interruption.

IT Asset Disposition Challenges of a Dispersed Workforce during Covid-19 

A scattered workforce creates challenges that many IT departments may have never faced. While facilitating interactive communications from remote locations, IT specialists were immediately charged with securing their systems against the increased vulnerability of remote and sometimes employee-owned IT equipment.

Even when employees transferred their office equipment and software to their homes or other remote locations, the potential for data theft, malware, and other unwanted intrusions increased significantly.

To ensure safety and improve security, all IT equipment, no matter who owns it, must be added to the company's Asset Register and encrypted for protection. In a larger organization, documenting and securing all company or employee-owned equipment can be a massive undertaking.

Impact on IT Asset Disposition (ITAD) for Businesses and Organizations

In addition to the many new processes and procedures needed to secure scattered IT assets, IT Departments must make IT Asset Disposition activities one of their highest priorities. ITAD involves working with companies to implement business strategies and an essential set of responsibilities that include:

Minimizing the cost of disposal of obsolete IT equipment

Ensuring and documenting that all data and organizational detail are wiped clean from all equipment to be replaced

Recovering value from any parts or elements that can be resold

Locating spare parts or equipment on the secondary market that may be useful for your enterprise

ITAD Going Forward

Many IT Managers are hastily reimagining their ITAD priorities as a result of the Coronavirus Pandemic.

For example, enterprises with a high volume of desktop computers and peripheral equipment remaining in their home office and branch locations may no longer need or care for them.

During this time, some companies that have shrunk due to a drop in demand are likely to have excess equipment on hand.

Other companies have joined forces as they move forward but have incongruent systems. Making their systems compatible likely requires the acquisition of new equipment and the disposition of the obsolete material.

Get on the Right Path and Work with Trusted ITAD Vendors

How much an IT Department spends on the disposition of obsolete equipment is actually a component of the replacements' costs.

Responsible and trustworthy ITAD companies can reduce your overall IT costs while providing a peace of mind for IT management. With open communications, your ITAD provider will attempt to sell all or parts from your disposition to counter the actual expenses of transportation, data removal, and environmentally-safe disposal of the IT equipment.

Carefully review your candidate ITAD vendor's credentials. Develop mutual strategies to move forward in these changing times.

In most instances, more than one ITAD service provider can be beneficial and economical.

thomastech, Your Third-Party Maintenance Leader in Data Center Hardware, IT Asset Disposition and Technology

thomastech is an Ohio-based IT enterprise focused on hardware, service, and third-party maintenance around the globe. A company committed to maximum performance, thomastech offers a full menu of scalable programs to help your business grow and remain at the leading edge of IT capability.

As a third-party systems maintenance support company, thomastech helps organizations of all types to maintain secure and flexible IT systems without the overburdening costs of an in-house IT department.

For more information about thomastech's vast menu of capabilities, visit the thomastech website , or phone the professionals at thomastech at +1-(330)-225-3117.

Top ITAD And Data Security Tips For Working Remotely During Covid-19

Due to the global Covid-19 pandemic and the unparalleled challenges caused by the novel Coronavirus, enterprises, governmental agencies, and other organizations have adopted work-at-home protocols for many of their employees. Ideally, these groups will adapt to such changes and steps consistent with social distancing without any significant lapses in service level or employee performance.

With the lessons learned from this unprecedented time, some experts believe that more organizations will incorporate additional work-at-home policies and methods in the future for their remote employees. But for now, the experience is an emergency adjustment driven by the need to provide employees with a safe, healthy working environment.

Organizations usually construct emergency protocols and contingencies into their respective game plans to handle most potential challenges. Few anticipated the extent and all-encompassing effects of the current circumstances caused by the Covid-19.

One aspect of the work-at-home situation that should be taken into consideration is the potential for security breaches resulting from reduced direct data security oversight and inadequate IT Asset Disposition (ITAD) processes to secure the accessed data.

Adding to the risk, many team members are using personal equipment from home, perhaps due to a shortage of company-owned equipment.

The security risks of employees using personal devices for work without the proper controls are substantial. Consider these liabilities:

  • Data Risks: If an employee loses their personal smartphone or PC, the company data stored within it is at risk.
  • Malware: The potential for devices that are used for both personal and business increases the equipment's vulnerability to attack and malware.
  • Exposure to Unauthorized Cloud Services: Devices that operate outside of the enterprise's cloud environment increase data theft potential.
  • Security Breaches: Maintaining confidential company documents and contractual agreements, along with personal information, may expose the company to government enforcement or civil penalties related to data breaches.

Here are some strategies for companies to minimize the potential for data compromise and other issues while permitting employees to use personal devices while offsite.

  • Create an All-Inclusive Register of Assets

Companies may not have enough equipment, laptops, or tablets on hand to accommodate this sudden shift of employees working remotely. Lead-times for new equipment have lengthened due to the crisis, and, in some instances, companies cannot afford the additional capital expenditure to keep things running smoothly.

With each additional device operating independently in a system, the potential for a data breach, criminal intrusion, or malware intrusions increases exponentially.

The first step is to make sure all devices, company or employee-owned, are included in the company's asset register. This procedure allows for oversight and secure authentication to access internal data. Registration also enables the IT asset management personnel to remove access if an employee leaves the organization.

  • Specific Cloud Services Access

Remote access increases the need for enterprises to adopt cloud-based service access. Maintaining all information in a secure cloud format allows authorized personnel access anything from anywhere. Access is particularly important when employees are scattered about in multiple locations.

IT management should select a single cloud provider with very secure access. Even though employees may be using personal equipment, they should only operate within the designated cloud environment. The use of personal cloud services may expose essential data to outsiders.

  • Observe GDPR at All Times

General Data Protection Regulations (GDPR) are enforceable at all times for all employees, especially if they are working remotely with personal equipment. To avoid data breaches, the company should have a central control body to classify which documents and information may be accessible to specific individuals from their personal devices.

  • Sanitize Personal Equipment When No Longer in Use

Whenever company assets replace the personal equipment, each non-company device must be wiped clean of any company data or digitalized records, and access must be eliminated. Sanitizing personal equipment is essential also whenever an employee is issued a company device, returns to the workplace, or leaves the company.

All company documents and data should be carefully removed from personal desktop computers or laptops, tablets, or smartphone.

Organizations should establish clear procedures for staff to immediately clean the equipment to ensure that no sensitive company information remains.

An Ohio-based IT enterprise, thomastech LLC offers a complete menu of IT support services for new and existing clients. A proven third-party IT support and maintenance company, thomastech provides secure and reliable support worldwide, featuring:

  • Secure data and malware protection
  • Specific Cloud services
  • Sanitization of equipment no longer on the company register
  • Ongoing enforcement of GDPR (General Data Protection Regulations)
  • Remote maintenance and security updates

Contact thomastech, the Premiere Choice for Third-Party Maintenance, to Evaluate Remote Workers and Team Issues

thomastech services are scalable and can be tailored to fit your company’s specific needs and projects.

If organizations operate remotely and have extended global reach, working with a company like thomastech, a proven third-party maintenance company, to meet industry demands and keep all entities in sync and running smoothly are essential; undoubtedly, such an opportunity will save you time and money.

thomastech provides effective, secure, and ongoing IT maintenance support for companies in the U.S. and across Europe and various countries. To arrange a confidential discussion and a quality evaluation with one of our experts, visit the thomastech website or call us at (330) 225-3117.

Democratizing ITAD: Optimize Your Enterprise Resources

Over time, every enterprise reaches a point when some or all of their IT assets become obsolete; either their existing hardware or products no longer functions properly, or it must be replaced with newer equipment for improved functionality and capacity. Most foresighted business managers and top-tiered employees understand that holding onto out-of-date technology can be a recipe for failure as industry competitors become more nimble and flexible, armed with real-time, fact-based data and communications, and plausible visions and innovations for the future.

 

So, what do you do with your old IT equipment? The IT Asset Disposition (ITAD) industry has grown significantly in recent years as new equipment capabilities and capacities continue to increase.

 

Factors that contribute to the ITAD industry's growth include the:

 

  • Increasing awareness of the harmful environmental impact of electronic waste equipment
  • Importance of security and the elimination of data remaining on discarded equipment
  • Governmental initiatives designed to implement safe ITAD processes to safeguard the environment

 

The Practices and Capabilities of an ITAD Company or Business

 

The safe, secure, and economical disposition of electronic equipment is a critical role for and the responsibility of any IT manager or leader.

 

With the ever-increasing volume of discarded computers, mobile phones, and related equipment, ITAD companies are thriving by finding creative outlets to reuse or recycle them. The process also involves the assured, safe erasure of data and harvesting parts that might still have some use or resale value.

 

A Key Assessment: Developing Your ITAD Strategy

 

Larger companies and organizations make substantial investments in IT equipment. Imagine entire rooms or even floors of IT staff with desktop computers, monitors, printers, copiers, and all other accessories. The same company may have hundreds of field personnel with laptops, notebooks, and mobile phones. In five to ten years, all of this equipment will likely be replaced with newer equipment at least once.

 

Disposal of obsolete equipment demands a well-developed strategy by the IT manager. That individual's objective will be to achieve the best possible, lowest-cost outcome for the removal while minimizing environmental impact, security risks, and freight costs.

 

In some instances, the residual value of your discarded equipment may offset the cost of disposition. Demand for used equipment has risen with the work-from-home and distance learning trends that we are currently experiencing.

 

Begin Your Search and Discover Your Options

 

With ITAD, “putting all of your eggs in one basket” by working with only one company can be risky. Some ITAD companies, even larger ones, have recently discontinued their operations to focus on other activities. Their sudden demise has left clients in a costly and challenging situation of scrambling to find a replacement.

 

Start your ITAD provider search by asking for several Requests for Proposal (RFP) from as many potential providers as possible with the objective of retaining two or more. The RFPs should be specific to your needs and offer a clear hypothetical case for each candidate to address. A well-defined RFP gives you a clear understanding of how each ITAD company will respond to your needs.

 

Be careful when a company suggests “free” services. In an ideal transaction, the amount that the ITAD company receives from the resale of your used equipment and parts might offset the total cost of the transport, disposition, selling, and profit margin. These transactions may be termed revenue sharing, demanding a relationship that is totally transparent and honest.

 

Another ITAD vendor may promise “free” disposition but refuse to share their actual costs (and excessive profits) with you. Most likely, this company has figured out a way to turn your discarded equipment profitably without sharing the benefit with your company.

 

Democratizing with Multiple Vendors and Services

 

Once you have defined at least two ITAD vendors, give each one a similar project or program to handle. After you compare the outcomes and the resulting costs/expenses are similar, you have probably chosen well. If one is repeatedly more expensive or has posed a series of challenges than the other, you should consider reviewing a replacement candidate with better expertise and approaches.

 

Having more than one ITAD vendor also encourages competition. If your projects are sufficiently large to warrant special attention, you should be able to justify very competitive ITAD bids.

 

Create Metrics for High Performance Revenues

 

Along the way, create a scorecard to measure the effectiveness of each ITAD company you retain. Metrics should include:

 

  • Responsiveness and reaction time
  • Accuracy
  • Cost per comparable project
  • Chain of custody reporting
  • Recovered value relative to final charges
  • Total logistics and transport costs

 

You should also maintain a running total of comparative cost reductions resulting from the efficiencies created by your decisions.

 

Regionalizing ITAD

 

Major companies have several locations across various countries, each with varying volumes of IT equipment.

 

While in many instances, “globalizing” certain supply chain functions offer benefits due to economies of scale.

 

With ITAD, however, regionalizing or “localizing” ITAD functions is usually more cost-effective and will save you money because of the reduction in total logistics costs. Moving less equipment over shorter distances will offset most volume advantages.

 

Be Strategic and Probe your Provider's Knowledge

 

Develop your ITAD strategy carefully, keeping in mind that more than one ITAD provider will:

 

  • Encourage competition in cost and measurable service levels
  • Provide a “safety net” in case one provider becomes unavailable
  • Increase your IT asset disposition capacity

 

Maintaining a transparent, positive, and collaborative relationship with more than one ITAD provider will provide you with much-needed emergency service capabilities when you require a quick response.

 

ITAD, Third-Party Maintenance, and Secure IT Support Solution

 

Focusing on people and process, thomastech takes away the stress of enterprise hardware continuity and provides comprehensive IT support for successful businesses and enterprises worldwide. The company’s IT experts offer secure, professional, state-of-the-art support and training that allows companies to focus on their objectives while providing cutting-edge solutions and reducing IT costs.

 

For more information regarding the extensive third-party maintenance support that thomastech provides, visit our website and complete the brief online Contact form, and one of our dedicated professionals at thomastech will reach out to you.

 

You may also call us at 1-330-225-3117 to learn more about thomastech’s industry experience, packages and services.

Part 3 – Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Engage Your Stakeholders

This article is the third part of a series that explores the importance of applying third-party oracle and SAP support. 

During this unprecedented time of the global Coronavirus pandemic and its resulting impact on the economy, companies are aggressively seeking alternative strategies and solutions to maintain their cash flow while their revenues drop.

One significant savings approach for businesses is to replace the current IT vendor support program with a qualified third-party Oracle and SAP support provider.

At one time or another, growing companies accumulate an inventory of IT hardware and systems that are new and covered by warranty, while also owning older systems maintained by the manufacturer or vendor under a Service Level Agreements (SLA).

SLAs define the level of service and maintenance to which the original vendor or manufacturer commits. Eventually, challenges arise, and these commitments run out as the vendor tries to sell newer replacement products or hardware.

Manufacturer SLAs are expensive. It should be noted, according to a Forbes article, up to 50% of Oracle’s total revenue is from service agreements. Alternatively, a third-party Oracle and SAP support company can maintain your enterprise resource planning systems and platforms effectively at a much lower cost.

The key to success in this money-saving transition to a third-party Oracle and SAP support company is to engage all stakeholders before, during, and after the change.

Engaging Your Stakeholders During the Transition to Third Party Oracle and SAP Support Company

Now is the time to evaluate the benefits of engaging a professional third-party Oracle and SAP support company to help you get the most out of the systems without overpaying for maintenance and monitoring.

As the enterprise CFO or CIO, the first step is to review all current SLAs to determine which systems are likely candidates for termination.

Working with each department head and critical stakeholder, it’s important to review the status of these agreements and an estimate of projected savings that may result from a changeover to a reputable third-party Oracle and SAP support provider.

Because these systems may impact every function of the company, a careful review by and with each department is essential. These may include the following features:

  • IT Leadership

Define the service levels the new third-party Oracle and SAP support company must provide. Perform an impartial cost/benefit analysis to determine if the changeover is beneficial.

  • IT Staff

Review and discuss the impact on the overall IT mission: How will a change to a third-party Oracle and SAP support company impact service level requirements and measures, response time, ongoing maintenance, archiving, and other contract elements currently being provided by the original vendor?

  • Purchasing and Procurement Staff

Will the change impact interaction with suppliers? Will inventory management, purchase orders, and the overall supply chain be affected by a change to a professional third-party Oracle and SAP support company?

  • Security

Maintaining the highest level of data security is a primary objective of any company. Sales and product data, plus human resources information, must be protected, and confidential access is essential.

  • Business Operations and Services

Determine how the change to a third-party Oracle and SAP support company will impact the end-users or clients. If so, what will the impact be, and how can this be mitigated?

  • Legal

Will the company be at risk for ending a contract and ensuring the final agreement with the third-party Oracle and SAP support company meets the needs of all stakeholders? Contract length, specific expectations, timeliness, and measurements should be made explicit in the final contract.

Consider thomastech for Your Third-Party Oracle and SAP Support Company

For many companies, a change to third-party Oracle and SAP support company for IT maintenance and service is a truly viable option. In recent years, thomastech have expanded substantially worldwide as enterprises discovered the lower maintenance costs, enhanced services and superior product inventory that we provide.

With technical support available in locations and regions across North America and Europe, our qualified employees and skillful teams are prepared to help your company with full-time, on demand and around-the-clock third-party Oracle and SAP support services and tools. For more information regarding thomastech’s extensive professional support, certifications and insights, visit our website.

Part 2 – Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Time Is of the Essence

This article is the second part of a series that explores the importance of applying third-party oracle and SAP support. 

During these uncertain times as the impact of Covid-19 batters most of the world’s economy, many companies are searching for ways to manage their reduced cash flow while trying to keep their heads above water. In the United States, the economy is currently relapsing into even more profound distress as some regions of the country are experiencing ongoing increases in cases of the Coronavirus pandemic.

The time for companies to make critical financial decisions is now and not in a few weeks from now. What is developing into a long-term burden on businesses is demanding that managers and owners move forward with creative solutions to maintain positive cash flow.

One crucial option, for now, is to evaluate and implement the use of a third-party Oracle and SAP support company to oversee the coordination and maintenance of these vital business management systems.

Why Change to a Third-Party Oracle and SAP Support Company?

Oracle and SAP offer proven enterprise resource planning (ERP) software systems that incorporate all essential business functions of a company. When a company implements these programs, they also commit to costly ongoing maintenance support programs or service level agreements (SLA) provided by the technicians representing the provider. Although much of SAP’s and Oracle’s income streams come from these SLAs, the level of service begins to diminish over time and will eventually stop.

Ending SLAs is intended to be a signal for you to upgrade to the latest versions with all the extra “bells and whistles.” But the end of an SLA does not signify the software is no longer useful. On the contrary, a qualified third-party Oracle and SAP support company can step in to keep the systems up-to-date and running smoothly at a much lower cost. The results are significantly lower operating costs and a realistic delay in purchasing new software and service agreements.

Now, while cash flows are diminishing, implementing a qualified third-party Oracle and SAP support company will bring significant benefits to your company’s cash flow. Act now because time is of the essence.

What Value Does Third-Party Oracle and SAP Support Add?

Third-party IT support companies have been around for decades and are proliferating. Companies have found that relying on outside trained professionals to service, monitor, and repair their systems is far less expensive than working with manufacturers to continue to maintain their systems. Besides, because service is the third-party support company’s mission, they are motivated to keep your software running effectively well beyond the time the manufacturer begins pushing you to buy replacements.

In other words, a third-party service company will extend the useful life of your hardware and software, enabling you to direct your hard-earned capital toward innovation and customer-related activities. The savings can be substantial.

Similarly, your third-party Oracle and SAP support company will extend the useful life of your ERP software to lower your IT investment dramatically. Moreover, you will defer the investment in newer systems until you genuinely need to upgrade.

Selecting a Third-Party Oracle and SAP Support Company Now is the time for companies to review their SLAs with their IT systems purveyors. If you are nearing the end of a contract, begin the process of replacing the original equipment manufacturer with a qualified third-party support company.

Here are some considerations:

  • Review all your current service agreements with Oracle, SAP, or other providers and manufacturers. You can then select the precise time to implement the changeover for each system.
  • Clarify the quality of service, responsibilities, and responsiveness of your prospective third-party support company.
  • Companies have experienced notable cost reductions when implementing third-party Oracle and SAP support programs.

Start now because economic conditions for many companies are not likely to improve in the coming months or even years.

Consider thomastech to be Your Third-Party Oracle and SAP Support Company

Contact thomastech, a leading third-party software support company in North America and Europe, to begin maintaining your systems and lowering your IT operating costs. Our company’s certified technicians are trained in all aspects of third-party Oracle and SAP support issues. They will keep your operations running smoothly at a lower cost in the coming years.

Visit our website to learn more about our third-party Oracle and SAP support. Starting sooner will save you more. With thomastech, you will save money without negatively impacting your company’s performance.

Part 1 – Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Cash is King

This article is the first part of a series that explores the importance of applying third-party oracle and SAP support. 

During these uncertain times of pandemic and business disruption affecting most industries, companies are searching for better ways to manage their reduced cash flow while maintaining appropriate service levels for their customers. With no end in sight, organizations are attempting to handle many of their functions in a decentralized manner, even with some employees working off-site.

Challenges like these require creative thinking and alternative strategies and processes to stay afloat. A competent third-party IT support company can help you save money while keeping your business focused on its objectives during difficult circumstances.

Third-Party Support: A Less Expensive Solution 

According to a 2016 Forbes article , approximately 50% of Oracle’s revenue is generated by ongoing support and maintenance for the products it supplies. Over time, it lessens the assistance and eventually stops, recommending that new investments or upgrades are necessary.

Experienced third-party Oracle and SAP support companies can extend the productive life of your still-functioning systems, thereby delaying additional investment.

Many enterprises rely heavily on highly effective SAP or Oracle resource management and technology systems to incorporate their critical business functions. After implementation, those companies provide external services and support. Ongoing service fees can become burdensome in difficult or recessionary times like we are experiencing presently.

Highly qualified third-party support (TPS) companies like thomastech are stepping in to keep organizations running smoothly so they may reallocate much-needed capital for innovation and client-related issues.

Moreover, third-party Oracle and SAP support demands are often handled remotely, when possible, to protect the health of your employees.

The current global pandemic is forcing companies to defer investments and innovation to keep operations running as normal as possible. Since the global economic outlook remains uncertain, your company can quickly lose traction to better-funded competitors, therbey increasing the risk of losing more customers. Outsourcing or re-sourcing some of your current IT operating responsibilities can make a notable difference in your operating cash flow.

Since server and software systems manufacturers usually increase their service costs each year, lower-cost third-party Oracle and SAP support will keep your company competitive and growing.

Transitioning to a Third-Party Oracle and SAP Support Company

Selecting a strong third-party Oracle and SAP support company is not difficult. During the qualifying process, you need to identify your company expectations to ensure a seamless transition. Your prospective third-party IT Oracle and SAP support company will designate specific individuals whose responsibilities will include keeping your Oracle and SAP systems up and running at peak levels and at all times.

The third-party Oracle and SAP support company will propose a transition plan and timeline for the changeover.

Select the Professionals at thomastech, the Superior Option for Third-Party Oracle and SAP Support

In every instance, thomastech’s strategy is to delay capital equipment, hardware and systems costs to provide clients with better control of their IT budget. While systems and equipment companies are mostly interested in selling their latest products, thomastech is committed to helping your organization get the most out of your existing investments.

Forestalling additional costs on unnecessary capacity can help you stay afloat, or even ahead of your competition during challenging times.

With engineering staff situated in many locations worldwide, thomastech continues to partner with many of the world’s largest IT service companies.

Besides third-party Oracle and SAP support and monitoring, thomastech services include:

  • Multi-vendor maintenance
  • Contract management
  • Asset management
  • Maintenance integration
  • Data Center relocations
  • Maintaining an inventory of applicable spare parts

To learn more about third-party Oracle and SAP support and saving money with thomastech, visit our website.

We are available to discuss your company’s needs; complete the contact form here , and one of our top professionals who are experts in storage solutions and enterprise hardware will be in touch.

You can also contact us by phone at (330)-225-3117, and we will be pleased to schedule a consultation during the hours that suit you best to discuss our services.

Five Basics for Disaster Preparation and Business Continuity in the Data Center

These days, it seems that unexpected business interruptions are coming all too frequently. In this context, business continuity and disaster planning must be the foundation for any successful business.

Disaster, in its many forms, can strike suddenly. Events like fire, earthquakes, hurricanes, tornadoes, flooding, severe and lengthy power outages, or a host of other unexpected events may occur. You may no longer be able to access the vital records and data that your business relies on for day-to-day operations.

Disaster recovery preparation is the key to a failure-proof business continuity plan. And, a competent professional third-party IT maintenance company like thomastech can ensure that your data and systems are securely preserved and available when the unexpected occurs.

What is a Disaster Recovery Plan?

A disaster is an event that can put your company at serious risk, interrupting normal, seamless operations. As a subset of your overall business continuity plan, Disaster Recovery Planning involves establishing contingency or backup strategies in case of a shutdown resulting from an unanticipated event. Being able to adapt quickly is key to remaining operational.

With data center activities, creating offsite or remote backup data storage and recovery capabilities can keep your business running even in the most challenging conditions.

Vital Elements of an Effective Disaster Recovery Plan 

Disasters can have long-term effects. Understanding that some customers may be lost to competitors, either temporarily or permanently as you try to recover, should be a significant motivation for effective disaster planning.

As many business managers are aware, the occurrence of a natural and other business-disrupting event occurring is usually not a question of “if,” but “when.” Naturally, as you struggle to recover, your better-prepared or undamaged competitors may quickly move in to replace you.

Whether your business is manufacturing, retail, or services, your data center is the heart of everything you do. Here are five essentials for effective Disaster Recovery Planning relative to your Data Center:

  1. Create a Disaster Team

Gather each department head or stakeholder in your organization. Because your IT systems and data are essential to continuity in the face of disaster, make sure you involve your most knowledgeable Data Center representatives. You may find it is necessary to bring in outside experts who have dealt with disaster recovery situations in the past.

  1. Develop Possible Disaster Recovery Scenarios: Risk Management

Ask each department head to imagine what could happen if a variety of disasters should occur. What if the entire site is compromised or destroyed? What will you do if your primary onsite IT system is destroyed? How can clients be served? How much time will be needed to bring the business back to full recovery? Will communications be lost?

  1. Create a Disaster Recovery Plan with a Third-Party IT Maintenance Company for your Business

Your IT Data Center should be your main priority. Your IT Disaster Recovery Team must present a contingency plan that addresses all possible outcomes to provide a seamless transition. In most instances, engaging an outside third-party maintenance company will help to secure your data and allow instant retrieval.

  1. Work with a Reputable Third-Party IT Maintenance Company for Disaster Response and Solutions

One of the functions of a reliable third-party IT maintenance company is to provide redundant, remote backup storage for your Data Center. If a disaster occurs at your primary site, professionals can help you restore data securely without interruption. The company will ensure data transfer is automatic and safe and should be able to replace damaged hardware quickly.

  1. Emergency Situations and Simulations

With the support of both your third-party IT Maintenance Company and internal Disaster Team, you can simulate a range of potential business disruptions. By following the protocols created in the Plan, your Data Center will be able to recreate all data quickly and without any interruption to service.

And, companies like thomastech , an international third-party IT maintenance company, can resupply necessary hardware components to bring all activity back to normal.

Learn More about thomastech, a Global Leader in Third-Party Maintenance

Contact thomastech for Data Center Disaster Recovery and Business Continuity Planning To assist with your IT disaster recovery planning, data backup, and implementation, contact thomastech. The company provides backup engineering and an inventory of spare parts to clients throughout North America and Europe.

Also, thomastech offers a portfolio of solutions to help companies with data backup and recovery.

For more information about thomastech’s capabilities, visit our website at https://thomastechllc.com/products-services/ or send us an email at trent@thomastechllc.com.

What is Third-Party Maintenance in the Data Center?

Quality third-party maintenance (TPM) providers are outsourced hardware and systems support companies that will professionally manage a client’s server, data storage, and network equipment. In most instances, a TPM takes the role of a replacement for the Original Equipment Manufacturer (OEM), whose principal objective is to sell their latest equipment, often recommending shorter replacement cycles than are necessary.

Computer and other electronic hardware do become obsolete eventually. But, as your business grows, a qualified third-party maintenance company can help you forestall that next stage investment while maintaining top-level performance.

A competent third-party maintenance provider strives to extend the useful life of your systems and prevent investing hard-earned assets prematurely. With focused technical support, the TPM company will optimize your IT budget while ensuring your data is safe, hardware breakdowns are minimal, and your data center produces everything you require to make timely business decisions.

A Comparison Between Qualified Third-Party Maintenance Providers and OEM Companies

OEMs like Dell, HP, IBM, EMC, and others generally offer up to a three-year warranty. At the end of the warranty, you will be offered an option to purchase an extended service level agreement (SLA).

However, after around 6-9 years, when the rising cost of the OEM’s continuing service has reached its peak, you will be offered an End-of-Service-Life Notice that says that they can no longer provide support. The sales representative for the OEM will then advise that you need to invest in the newest version of their hardware.

Remember, the letter “M” in OEM stands for “manufacturer.” Selling new equipment is the OEM’s primary objective.

Third-Party Maintenance Providers have a different objective. The “M” in their name represents “maintenance.” Their primary function is to be available to provide top quality personalized service when your OEM’s warranty has expired. Their involvement allows your systems to continue performing flawlessly at a lower cost.

And, with professionally certified support, your equipment will last longer, and your company’s capital can be applied to more productive, customer-focused activities.

Third-party maintenance providers like thomastech , a global systems support company, employ professional technicians who are OEM-certified to maintain equipment for all of the leading equipment brands. And, the company carries an extensive inventory of spare parts from leading brands.

What are the Advantages of Working with a Quality TPM Company?

Data centers who partner with the top third-party maintenance providers like thomastech realize certain tangible advantages. These include:

  • Reducing your long-term IT expenditures
  • Extending your equipment life cycle without jeopardizing performance
  • Personalizing service in a “partnering relationship”
  • Providing quicker response times
  • Maintaining readily available spare parts
  • Establishing state-of-the-art security
  • Assisting with IT Asset Disposition and resale, when needed

How Do You Determine if a Quality TPM and its Services are Warranted?

The first step in determining if your data center would benefit from working with a TPM company is to perform an internal assessment. The assessment should involve the following elements:

  • What percentage of your entire network is under an extended service warranty with the OEM?
  • How much equipment is out of warranty and is being serviced by the OEM under a service level agreement? What is your cost per year for the OEM service?
  • Review the records of downtime for each piece of equipment.
  • How much of your equipment is nearing or has reached the OEM’s End-of-Life status that indicates your OEM service support will end?

Having quantified the answers to these questions, contact a proven TPM company to discuss your situation and who can offer a program to reduce your long-term hardware and maintenance costs. Look for a candidate with top-notch reviews and references from similar clients, appropriate industry certifications, extensive inventories, and available resources to support your business.

Learn More about thomastech, a Global Leader in Third-Party Maintenance

thomastech is a third-party maintenance leader in managing enterprise hardware servers and data storage with certified, professional IT support. Our company professionals provide scalable support that will expand as your needs grow.

Visit the thomastech website to learn more about how we will enhance your entire team and efforts while providing expert and economical support.

And to set up a confidential consultation and evaluation, call the experts at thomastech at 1-330-225-3117 or send us an email at trent@thomastechllc.com